We sincerely thank you for your continual support of our company’s products.
The following is guidance concerning the requisite environment for running our company’s PC game software (Windows versions).
On January 14th, 2020 (Japanese time), Microsoft will be ending support for the OS (operating system) Windows 7. Accordingly, our company will also be ending support for Windows 7 on Tuesday, January 14th, 2020.
If you continue to use Windows 7 after support ends, it is not the case that you will suddenly no longer be able to use our games; however, due to the application of update programs and automatic updates*, it is possible that cases will exist in which such games will not run correctly.
* This refers to automatic updates to game programs upon accessing servers for online games, for example.
For customers who will be affected, please note the date in which support ends, and kindly consider transitioning to another OS in advance.
For information about security risks associated with the end of support for Windows 7, such information is posted on Microsoft’s website; therefore, please refer to the link below.
＜For More Details＞
If any other guidance becomes necessary, we will provide such guidance
as it becomes available.
Thank you once again for your continued support of our company’s products.